Big Data, we've all heard the term. Across industries, teams are excited and daunted by the prospect of data transforming the way they work. In this Talk, Tom Allen discusses the impact big data will have on the microfinance sector as a gateway to financial inclusion for the poor and how data plays an integral role in the management of a microfinance network and what this means at client level.

From the 'Digital and customer-centric solutions: a TED-style session' at the European Microfinance Week 2017.

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