14th UMM Workshop Report, Frankfurt, September 2015

Responsible Inclusive Finance and Customer Empowerment, 14th UMM Workshop Report, Frankfurt, September 2015

e-MFP is pleased to present the latest workshop report in the “University Meets Microfinance (UMM) Action Group Series”. This issue focuses on the output of the 14th University Meets Microfinance Workshop “Responsible Inclusive Finance and Customer Empowerment,” which took place in Frankfurt on 14-15 September 2015.

The topic is of special significance to e-MFP, for it looks forward to one of the core issues in financial inclusion. This is not solely a matter of reputation or public perception. When financial inclusion is not pursued responsibly, it not only hurts its customers, it also undermines the very goals of financial inclusion itself.