Organisation general information
Organisation name: 
World Savings and Retail Banking Institute – European Savings and Retail Banking Group
Founding year: 
Total number of staff: 
Resources dedicated to microfinance: 
Percentage of microfinance activities: 
Between 0 and 20%
Type of organisation: 
Non profit
International association of financial institutions
Organisation's contact person
Contact person: 
Mr. Chris De Noose
Rue Marie Thérèse 11
+32 (2) 211 11 11
+32 (2) 22111199
Organisation summary

The mission of WSBI-ESBG is to:

  • Represent the interests of its members towards European and international policy makers and standard setters on the main regulatory and other issues that shape international retail banking policy and promote their vision for a pluralistic banking model and an enabling environment for financial inclusion.
  • Facilitate knowledge sharing among the members through exchanges of information and experience at all levels within the organisation as well as in-house knowledge management, also with a view to identifying opportunities for business development and partnerships.
Type of intervention: 
  • Subsidies in staff time (e.g. technical assistance/capacity building, evaluation)
  • Subsidies in staff time (e.g. research / information dissemination)
  • Subsidies in staff time (e.g. policy advice / development / lobby)
  • Subsidies in staff time (e.g. networking/ donor / coordination)
Countries of intervention: 
North America
South America
Areas of intervention: 
  • Macro level: Prudential regulation, Supervision, Client protection, Non-prudential regulation
  • Intermediate level: Rural finance, Business development services, Youth
  • Micro level: Financial product development and innovation, Delivery models (group, indiv.), Performance (financial and social), Strategic planning, Marketing, Risk management, Management information systems
  • Other themes: Academic research, Impact and performances studies, Sector mapping
Main competences: 

Specific competence in the field of financial inclusion: one of the initiators of the global debate on access to finance; we have published academic research and performed hands-on programmes and projects in the field.

Please indicate any innovations in your microfinance program planned for the coming year: 

WSBI is one of the Coalition of Partners supporting the World Bank Group’s Universal Financial Access (UFA) 2020 Goal. At the meeting of its General Assembly on 23 September 2015, WSBI members pledged to reach1.7 billion customers and add 400 million new transaction accounts by the end of 2020. One year later, WSBI is pleased to report that it has exceeded its projections with an increase of 117 million customers and 244 million transaction accounts as at 31 December 2015. This commitment reinforces the continued engagement of WSBI and it members with its Account for Everyone’goal announced by the trade body in 2012.

WSBI is a consultant partner in the African Postal Financial Services Initiative (APFSI), a regional programme seeking to enhance competition in the African remittance market place by promoting and enabling African post offices in selected countries to offer remittances and financial services. These activities are carried out mainly in rural areas and the countries concerned are: Benin, Ghana, Madagascar, Senegal. In reserve; Burundi, Egypt, Ethiopia, Kenya, Uganda, Zambia, Zimbabwe. The project duration is December 2014 to September 2016.


 Associated consultants are IFAD Finance Facility for Remittances (Lead Firm), World Bank Group (WBG), Universal Postal Union (UPU) and the United Nations Capital Development Fund (UNCDF).