European Microfinance Week 2019

The session continued the EMW 2018 dialogue on digital transformation to understand how impact investors and donors best support the microfinance sector on this. Microfinance institutions (MFIs) are facing growing pressure to digitalize operations. How can impact investors, working with the MFIs, support their partners best? And how do they ensure it results in responsible financial services? The focus of the session lay on the MIV's perspective of the digitalisation trends in their portfolio and what they do to assist in this process. Learnings and experiences were shared about how digital transformation can be accelerated with technical assistance approaches. Also the need for (donor) funding to accelerate responsible digital finance was discussed. Moreover, investors shared how digitalization impacts the management of their portfolio (risk issues; due diligence; investment strategies, etc).